SHIPPING POLICY

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At Cru Home Showroom, we’re committed to making your shopping experience as seamless as possible. Here’s everything you need to know about how we process, ship, and deliver your order(s).

ORDER PROCESSING TIMES

We understand you’re eager to receive your order, so we aim to process most items within 1-2 BUSINESS DAYS. Once your package ships, we’ll provide you with a tracking number so you can monitor its journey to YOU.

SHIPPING OPTIONS

We offer three convenient ways to receive your order:

In-Store Pickup:

You can personally pick up your order at our CRU Home Showroom 3424 FM 1092 Suite 270 Missouri City, Texas 77459, available Monday through Friday, 10:00 A.M. to 5:00 P.M. and Saturday 11:00 A.M. to 4:00 P.M.

Standard Shipping:

For deliveries beyond our local area, we offer shipping via trusted carriers. Shipping costs and delivery times are calculated based on your delivery address and the weight of your order, which you’ll see at checkout.

Local Delivery (Within 15 Miles):

If you’re within 15 miles of our showroom, we’re happy to personally deliver your order for a flat fee of $25. Once your order is placed and the local delivery option is selected, we will contact you the same day to schedule a delivery time. You can expect your items to arrive within 24-48 hours.

STANDARD SHIPPING DELIVERY TIMES

Delivery times will depend on your location and the shipping method you select at checkout. We’ll provide estimated delivery dates during checkout, but please note that unforeseen circumstances may affect these times.